Morning Emergency Appointments can be booked on the same day – ring between 8:00am and 10:30am. Our telephone lines are open from 8:00am to 6:30pm each weekday, with extended hours on Monday. We advise patients to telephone the surgery as early as possible each day.
For routine appointments and general enquiries, please ring after 11:00am.
Requesting a Home Visit
Home visits are intended for housebound patients only. Requests for a home visit should be made, where possible, before 10:30am in the morning. The Receptionist will ask for details of the illness to help the Doctor plan their visit. If you need an urgent visit, please make this clear when you speak to the Receptionist. Home visits are carried out at the discretion of the doctor.
When the Surgery is closed, patients are advised to telephone the Out of Hours Service number on 01633 744285. For dental emergencies out of hours, please call 01633 744387.
If you have a severe injury, difficulty in breathing, chest pain or severe bleeding, dial 999 and ask for an ambulance.
Telephone Advice from the Doctor
If you would prefer telephone advice from the doctor, please phone before 10:30am.
You will need to leave a message with the Receptionist, who will then add your name to our Triage list. The Doctor will then call you back when they are free.