Riverside Medical Practice

February 2026 Activity Overview

Total calls to the surgery

3,078

Calls answered within two minutes

2,997

Calls abandoned

21

Prescriptions issued

17,291

Referrals made

49

Fit notes issued

139

Letters and emails processed

1,952

Text messages (sent and received)

734

Total digital requests submitted

1,231

Appointments

Total appointments

3,782

Patients seen

3,626

Did Not Attend (DNA)

156