Notice to Patients: Improving Your Care with Artificial Intelligence (AI)

Riverside Medical Practice is now using NHS-approved, GDPR-compliant Artificial Intelligence (AI) tools to support daily clinical practice.

We are committed to providing patients with the highest standard of healthcare. As part of this, we are now using NHS-approved, GDPR-compliant Artificial Intelligence (AI) tools to help support clinicians and improve the way we deliver care.

How are we using AI?

We are using AI to support our clinicians in three main areas:

1. Consultation Support

During your appointment, AI software may listen to, or transcribe, the conversation between you and the doctor or nurse. This allows the clinician to focus fully on you, rather than looking at a computer screen to type notes.

2. Documentation

The AI helps draft clinical notes and letters. This reduces administrative workload for our doctors, allowing them to spend more time on clinical decisions and patient care.

3. Workflow and Safety

We use AI to help prioritise clinical tasks, flag potential medication interactions, and remind us of necessary health checks, helping ensure nothing is overlooked.

What does this mean for you?

Human Oversight

Please be assured that all clinical decisions are made by your doctor or nurse, not by a computer. AI is a tool to assist us; it does not replace professional judgement.

Privacy and Security

We take data protection seriously. All AI systems used in this practice comply with UK GDPR and NHS data security standards. The software is securely integrated with our clinical systems, and your information is not shared with third parties for commercial use.

Transparency

We will always let you know if AI is being used during your consultation.

Your Choice

You have the right to decline the use of AI transcription or documentation tools during your appointment.

If you have any concerns, or if you would prefer that we do not use AI for your consultation, please speak to the clinician at the start of your appointment. Your decision will not affect the quality of care you receive.

Thank you for your understanding and support.

Riverside Medical Practice