Opening Hours

Mon 8:00am – 7:00pm
Tue 8:00am – 6:30pm
Wed 8:00am – 6:30pm
Thu 8:00am – 6:30pm
Fri 8:00am – 6:30pm

Appointments & Home Visits

If you wish to see a doctor, nurse or other healthcare professional, you can ring between 8:00am and 10:30am for on the morning emergency appointments.
For routine appointments and general enquiries, please ring after 11:00am.
Home visits for housebound patients should be requested before 10:30am. These are carried out at the discretion of the doctor.
Your can also ring before 10:30am to speak to a doctor via a triage (telephone) call, where the doctor will call you back.

Repeat Prescriptions

We do not take any repeat medication requests over the telephone. There are request slips on the reception desk for repeat and acute medication requests.
If you would like your preferred pharmacy to request your repeat prescription on your behalf, you must now agree this with the Practice first.
You can sign by for My Health Online, where you can request your medication via the internet.
Please allow a full 3 working days for prescriptions to be processed.

Out of Hours

01633 744285

When the surgery is closed, cover is provided by the Out of Hours Service, who may provide telephone advice or arrange a consultation/visit.

For dental emergencies out of hours, please call the Dental Helpline on 01633 744387.
Alternatively, you can call NHS Direct Wales on 0845 46 47 if you are feeling ill and are unsure what to do.
In the case of a genuine medical emergency, dial 999 and request an ambulance.


Welcome to Pontllanfraith Health Centre

Our website has been designed to provide our patients and other visitors with information about the practice and the different services we offer. You’ll also find details about important practice policies and see the latest news and announcements from the practice.

Please use the navigation menu at the top of the website to access the pages on our site, or click on the various links found within each page. We aim to make our website as interactive and user-friendly as possible on all types of devices, but have also considered users of differing abilities when designing the content of the website.

We also welcome any useful feedback or suggestions for ways in which we can improve the both the website and our practices services, so please get in touch.

Online Services


Book or Cancel Your Appointment Online (Registration Required)

Repeat Prescriptions

Order Your Repeat Prescription Online (Registration Required)

Change of Details

Inform Us of a Changes to Your Name, Address or Phone Number Online

Update Your Clinical Record

Tell Us About Your Lifestyle Status Online

Latest News & Announcements

  • Punch Design are pleased to announce the launch of the Pontllanfraith Health Centre website. We…