Riverside Medical Practice

August 2025

Total number of calls to the surgery

3,078

Calls answered within two minutes

2,997

Number of calls abandoned

21

Items issued via prescription

17,291

Referrals made

49

Fit notes issued

139

Administrative communications (letters / emails)

1,952

Text messages sent & received

734

Total digital requests submitted to the practice

1,231

Appointments: Total

3,782

Appointments: Seen

3,626

Appointments: DNA

156